At the most elite level of business, it is not your technical knowledge and skills which make the critical difference. It is the critical intangibles of communication, leadership, presentation skills and negotiating which separate the best executives from the mediocre.
At the highest level of business, it is not your technical skills that set you apart, but instead it is your ability to lead, manage conflict, communicate, and negotiate that sets you apart.
“In my 35-year corporate journey and my 60-year life journey, I have consistently found that the thorniest problems I face each day are soft stuff – problems of intention, understanding, communication, and interpersonal effectiveness – not hard stuff such as return on investment and other quantitative challenges.”
– Stephen Covey
Often it is the new, state-of-the-art offices, or the latest in business technology that grabs people’s attention. Yet, when we look at the organisations who achieve extraordinary results, and continue to stay ahead of the curve, it’s rarely due to their hardware or equipment. What they attribute as central to their success, is leadership, the high standards of behaviour they demand, their persistent drive, and how their team ‘just works’. While it’s nice to have new buildings and technology, it’s important to consider whether this is the investment that will deliver the best return to your success?
Successful people know the defining factor for consistent high performance. Technical or physical ability is never the defining factor for top performance. Always it is managing the ‘people side’.
So how do you, your staff and colleagues fare? Whatever your role in business, relationships and how well people work together is a defining factor for success.
Getting an edge in this critical area of business is easier and more affordable than you’d think. Contact us to find out more.